Do employees get raises? Can I play a role in this?

You are not responsible for these raises, nor will your rate ever increase. The first two raises are given after 6 month periods. After that, annual raises are given.

Our current annual raise system is based on the following:
3000RS Below Average
3500RS Satisfactory
4000RS Excellent

With the impending implementation quarterly-based performance evaluations we are moving towards the following:
2500RS Below Average
3500RS Satisfactory
5000RS Excellent

to encourage a strive toward excellent service for all our clients.

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We will certainly take client feedback very seriously in performance evaluations

If you would like to provide bonuses or other incentives to your employees that can also be arranged.

VIPoint does not take a cut of any bonuses provided to employees. Your bonuses will be converted to RS and given to your employee(s) in its entirety.
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